Volunteer – FAQs

Here are some of our most Frequently Asked Questions about volunteering. Click on your question to see the answer. Please be sure to read through our FAQs before reaching out to us. We are happy to respond to any questions you may have but we are also volunteers working around full-time jobs and responsibilities so we have tried to proactively provide you with answers to the most common questions. Thank you! 

How do I sign up to be a volunteer?

Thanks for your interest in volunteering!
To volunteer, you mustattend one of our training sessions that occur on the 2nd Saturday and Sunday of the month (you only need to attend one) and lasts about 3-4 hours. Please register here.
You can read more about volunteering at our shelter here

- You must be 18 or older (or accompanied by an adult during training and volunteering)

- You must attend one FULL training session (Sat or Sun, for the ENTIRE session, if you leave early it will not be counted as completed)

-Please register for a session by clicking here (not required but recommended)

- You must fill out volunteer form (you can print before the session or fill one out onsite)

- and we ask that our volunteers dedicate a minimum of 10 hours per month

Can school groups, girl/boy scout groups or other groups volunteer?

Yes, you can volunteer as a group, click here to contact our volunteer coordinator directly if you are interested in volunteering as a group.

How many hours do I need to commit?

We ask our volunteers to dedicate a minimum of 10 hours a month at their convenience. You do not need to schedule any appointments with us, after you received training just come in at a time that is convenient for you & sign in. We do not allow volunteers to begin any work until they have been properly trained by attending a FULL training session.

Are there volunteer requirements?

- You must be 18 or older (or accompanied by an adult during training and volunteering)

- You must attend one FULL training session (Sat or Sun, for the ENTIRE session, if you leave early it will not be counted as completed)

- You must fill out volunteer form (also provided on site)

- and we ask that our volunteers dedicate a minimum of 10 hours per month

Is there a certain days/times I need to volunteer?

Once you have attended a full training session, you can come back any day of the week that is convenient to you to volunteer with us, we're open 10am-6pm 7 days a week.

Do I need previous experience with dogs or cats?

You do not need previous experience, we will provide training on what you need. We encourage our volunteers to only handle animals that they feel comfortable with.

I submitted a response to VolunteerMatch, what next?

You should receive an automatic e-mail with more information. If you don’t please e-mail our web support here.

When is training?

The Training is done for individuals on the second weekend (Saturday & Sunday) of every month, excluding December. You are only required to attend one session, not both. And you are required to stay for the whole session (about 3-4 hours)

Do I have to attend both sessions in one weekend?

No, you do not need to attend both sessions. You are only required to attend one session of training (either Saturday or Sunday). After that, you may come in at any time that is convenient to you during our business hours.

Do I need to register for a session before attending?

It is not required that you register but it is recommended so that we can have an idea of how many participants will be coming on a given day & be better prepared. We also try to limit the amount of volunteers for each session so that we can give the group the necessary attention.
To register please click here

How long is the training session?

The training session lasts about 3-4 hours total. Please be prepared to stay for the whole session. If you do not, you will not be able to volunteer. You will be trained on both dog and cat needs unless you are allergic, if so, please let your trainer know.

What do I need for the training session?

 

- Please bring an ID,

- If you are under 18 be sure to come with an adult,

- Dress in comfortable clothing you do not mind getting dirty, preferably with some pockets,

- Feel free to print and fill out a volunteer form here or it will be provided for you at the training,

- Please come on time. If you come late you may miss some parts of the training and may need to attend another training before you'll be allowed to volunteer.

- Please be prepared to stay for the full session (3-4 hours), if you do not stay for the full session you may miss some parts of the training and may need to attend another training before you'll be allowed to volunteer.

- Please be prepared to dedicate a minimum of 10 hours per month volunteering at the shelter

What should I wear to the training session?

You should wear comfortable clothing that you don’t mind getting dirty and pants with pockets.

What will I be trained on?

You will be trained in both walking dogs, and cleaning and socializing with cats, the only exception is if you are allergic to either one. If you are allergic, please let your trainer know the day of your training session.

I can’t make it to the next training session or cannot make a session on the weekend, but I want to start volunteering, what can I do?

If you would like to start training but can’t make the training sessions, please contact our volunteer coordinator here.

I already have experience with cats/dogs, do I need to train before I can volunteer?

Yes, you still need to attend a FULL training session. Training is mandatory as we are not just training you on how to handle the animals in general but also on our specific processesand safety of handling animals in our facility. There are very specific rules and processes when working within a shelter like ours.

I prefer not to work with specific animals (i.e. specifically cats, or big dogs, or small dogs), do I have to help out with all the animals?

While we are a shelter that handles large dogs, small dogs, and cats, we only want you to volunteer in a way that feels comfortable to you. It is acceptable not to work with specific animals due to allergies or personal preferences.

Can I volunteer if I’m under 18?

If you are under the age of 18 you may only volunteer with the supervision of an adult or as part of a group program with a chaperon. This means an adult needs to be with you during your visit anytime you train and volunteer.

I am underage but really want to help, what can I do?

If you are not able to come in with a parent or guardian, we cannot allow you to work directly with our animals for safety reasons. We really appreciate you wanting to help out and there are plenty of other ways you can help. Start a drive at your school, hold a bake sale, help spread flyers, follow us on social media & share our posts, etc. You can even look into starting a group at your school in order to volunteer.

Is there parking near by?

There is usually free street parking around the area, assuming the area is not overly busy at the time of your visit.

I am only available before 8am after 6pm, could I still help?
Can I volunteer just for the summer?

Currently, we are in dire need of regular, ongoing assistance. Our volunteer trainers are only able to train so many people so we need to be selective in who we train. If you are only here for a short period of time, feel free to contact us about opportunities that might be available and help us continuously by spreading the word online.

Click here to contact our volunteer coordinator

This excludes group volunteering

How are you able to be a No Kill Shelter?

Because we are a no-kill shelter, we receive no City Funding and therefore we rely on private donations and our volunteers. This is how we remain a No Kill shelter. It's people like you who help us keep running and continue to support our community and it's animals.

Do all your dogs/cats have behavior or medical issues since you’re a shelter?

A big misconception about animal shelters is that the dogs and cats have behavior or health issues but this is not true. Most of the animals are in the shelter through no fault of their own. Many are found as strays, or abandoned by their family for personal issues.

What else can I do to help bring awareness for the animal shelter?

You can spread the word and encourage family, friends, co-workers to adopt from a shelter, to encourage all to have their animal spayed and neutered and to volunteer. You can follow us on social media and help spread the word. You can run a drive or a campaign at your school or at work, hold a bake sale, help us find sponsors, share your connections that might be interested in supporting non-profits like us, etc.

I still have a question, what can I do?

Please visit our contact page and get in touch, we’re happy to answer any questions you might have.